Where to find your card number in Chase

Open the Chase mobile app and tap the card you want to view. Your full card number appears on the card image itself — the 16 digits printed across the front. If you cannot see the number clearly, tap the card image to enlarge it. The number stays visible as long as you remain logged in and viewing that specific card.

If the card image does not display the number, your account may have a virtual card or a card that Chase displays differently. Swipe left or right on the card to see if other card versions appear. Some accounts show both a physical card and a digital wallet version, each with its own display.

The app also shows your card number in the card details section. Tap the three dots or menu icon next to your card name, then select "Card Details" or "View Card Information." This screen lists the full number, expiration date, and CVV in one place.

Key Takeaways

  • Your card number displays on the card image in the main Chase app view — tap the card to enlarge it if the digits are hard to read.
  • The Card Details or View Card Information menu shows your number, expiration date, and CVV together in one screen.
  • Virtual cards and physical cards may display differently; swipe to see all versions linked to your account.
  • You must be logged into the app to see your full card number — the app does not send it by email or text.
  • If your card number does not appear, contact Chase support to confirm your card is active and properly linked to your account.

Why the app hides your number sometimes

Chase masks your card number in some views for security. If you are looking at your account on a shared device or in a public place, the app may not display the full number until you tap to reveal it. This is a deliberate safeguard — the number stays hidden until you actively request it.

Certain account types also restrict what displays. If you have a business card, a secured card, or a card still in pending status, the number may not appear in the main view. Check the Card Details section instead, which usually shows the number regardless of card type.

Using your card number for online purchases

When you need your card number to make an online purchase, the Chase app is faster than reaching for your physical card. Open the app, find the card, and read the number directly from the card image or the Card Details screen. You will also see the expiration date and CVV on the same screen.

Do not screenshot or photograph your card number and store the image on your phone. If your phone is lost or stolen, a screenshot of your card details becomes a security risk. Instead, reference the number directly from the app each time you need it.

Viewing the CVV and expiration date

Your CVV (the three-digit security code) and expiration date both appear in the Card Details section of the app. Tap the menu next to your card and select the details option. The CVV is the three digits on the back of your physical card, but the app displays it on the same screen as your number for convenience.

The expiration date shown in the app matches the date printed on your physical card. If you have a new card on the way, the old card's details remain visible in the app until Chase removes it. Once your new card arrives and you activate it, the app updates to show the new expiration date.

What to do if your card number does not display

If the card image shows no number or the Card Details section is blank, your card may not be fully activated. New cards sometimes take a few hours to appear in the app after you activate them. Wait a few hours, then close and reopen the app to refresh.

If the number still does not appear after several hours, contact Chase customer service through the app or by phone. Have your account number and the last four digits of the card ready. Chase can confirm whether the card is active and why the app is not displaying the number.

Occasionally, the app itself has a display glitch. Try logging out completely, closing the app, and logging back in. If that does not work, uninstall and reinstall the Chase app. These steps usually restore the card number display.

Keeping your card number secure while viewing it

When you open the app to see your card number, make sure you are in a private location. Do not read your number aloud or display it on your screen where others can see it. Close the app immediately after you have the information you need.

Never share your card number, expiration date, or CVV with anyone who contacts you by phone, email, or text — even if they claim to be from Chase. Chase will never ask for these details through unsecured channels. If someone requests your card information, hang up or delete the message and contact Chase directly using the number on your statement or the app itself.

Frequently Asked Questions

Can I see my card number if I am not logged into the Chase app?

No. You must be logged in with your username and password to view your card number. The app does not display card details on the login screen or to anyone without account access. This protects your number if you lose your phone.

Does Chase send my card number by email or text?

Chase does not send your full card number by email or text message. If you receive a message claiming to show your card number, it is a scam. Always retrieve your number directly from the app or your physical card.

What if I have multiple Chase cards?

Swipe between your cards in the main app view to see each one. Each card displays its own number, expiration date, and CVV. Tap the card you need, then access the Card Details section to see all information for that specific card.

Can I copy my card number from the app?

Most phones allow you to highlight and copy text from the app screen, but Chase does not provide a dedicated copy button for security reasons. If your phone supports it, you can select the number and copy it, but do not paste it into unsecured apps or messages.

What should I do if my card number is different in the app than on my physical card?

Contact Chase immediately. A mismatch usually means the app is displaying an old card or there is a system error. Chase can confirm which number is correct and ensure your account is secure. Do not use either number until Chase clarifies which one is active.