The Basic Steps to Open a Chase Credit Card
Getting a Chase credit card means going through Chase's online application, which takes about 10 minutes. You'll need your Social Security number, income, and current address. Chase will check your credit report (called a hard inquiry) and usually tell you within seconds or minutes whether you're approved, denied, or pending review. If approved, your card arrives in 7 to 10 business days.
The process is the same whether you apply online, by phone, or in a Chase branch. Online is fastest. By phone, you can call the number on the back of an existing Chase card or 1-800-935-9935. In a branch, a banker can walk you through it, but you'll still wait for the same credit check and approval decision.
Chase has dozens of cards — rewards cards, cash-back cards, travel cards, cards for people rebuilding credit. Which one you can get depends on your credit score, income, and credit history. A card that approves someone with a 750 credit score might deny someone with a 650 score, even if both apply on the same day.
Key Takeaways
- You can start a Chase credit card application online, by phone, or in a branch, and you'll know the decision within minutes in most cases.
- Chase will pull your credit report, so you need a Social Security number, recent income information, and a current address before you start.
- Different Chase cards have different credit score requirements — a rewards card might need a 700+ score, while a secured card works for people with no credit history.
- If you're denied, you can ask Chase why and reapply later, or look at Chase cards designed for lower credit scores or first-time cardholders.
- Once approved, your physical card arrives in about a week, but you can often use it online or through Apple Pay or Google Pay the same day.
What Chase Needs From You Before You Apply
Have these things ready before you start the application: your Social Security number, your date of birth, your current address, and your annual income (or household income if you count it). Chase will also ask about your employment status and whether you rent or own your home. You don't need to have a Chase bank account — many people get a Chase credit card without one.
If you're self-employed or your income varies, use your best estimate of what you'll make this year. Chase doesn't verify income on the spot for most applications, but if you're approved for a high credit limit, they may ask for a recent tax return or pay stub later. If the number you put down is wildly off from what you actually earn, that can cause problems down the road.
You'll also need to know your credit history. If you've never had a credit card or loan, or if you had problems in the past, Chase will see that in your credit report. This affects which cards will approve you. You can check your own credit score for free through Chase's website (if you have a Chase bank account) or through sites like Credit Karma or AnnualCreditReport.com.
Understanding Chase's Credit Score Requirements by Card Type
Chase doesn't publish exact credit score cutoffs, but patterns are clear from what cardholders report. Premium rewards cards like the Chase Sapphire Reserve typically go to people with scores of 750 or higher. Mid-tier cards like the Chase Freedom Unlimited usually require 670 to 750. Chase's secured card, the Chase Secured Credit Card, has no stated minimum score — it's designed for people with no credit history or damaged credit.
Your credit score is just one piece. Chase also looks at how long you've had credit, whether you've missed payments, how much debt you're carrying, and how many credit cards you've applied for recently. Someone with a 700 score and a clean payment history might get approved for a card that denies someone with a 710 score who missed a payment two years ago.
If you don't know your score, you can estimate where you stand. No credit history or recent missed payments usually means 300 to 600. Spotty history or high debt usually means 600 to 670. Decent history with few missed payments usually means 670 to 740. Excellent history with on-time payments usually means 740 and up. These are rough ranges — actual scores vary by how the credit bureaus calculate them.
What Happens During the Application and Approval Decision
When you submit your application, Chase immediately pulls your credit report from one or more of the three major credit bureaus: Equifax, Experian, or TransUnion. This is called a hard inquiry and it shows up on your credit report. A hard inquiry can lower your credit score by a few points, but the impact fades over a few months.
Within seconds to a few minutes, Chase's system decides: approved, denied, or pending. If approved, you'll see a credit limit (the maximum you can spend). If denied, you'll get a reason — usually "credit score too low" or "insufficient credit history" or "too many recent inquiries." If pending, Chase needs more information, and they'll call or email you within a few days.
If you're denied, you can call Chase at 1-800-935-9935 and ask specifically why. Sometimes the reason is fixable — for example, if you recently moved and your address in the credit bureaus' files doesn't match, Chase might reconsider if you update it. You can reapply after 30 days, but applying again too soon just creates another hard inquiry and won't change the outcome.
Cards for Different Credit Situations
If you have no credit history or a very low score, the Chase Secured Credit Card is the most common Chase option. You deposit cash (usually $200 to $2,500) as collateral, and that becomes your credit limit. You use it like a regular card, pay your bill on time, and after about a year, Chase converts it to an unsecured card and returns your deposit. This is how many people build credit from scratch.
If you have fair credit (usually 620 to 680), you might get approved for the Chase Freedom Flex or Chase Freedom Unlimited, though approval isn't may provide. These cards offer cash back on purchases, which rewards you for using them responsibly. If you're denied for these, the secured card is still an option.
If you have good to excellent credit (usually 700+), you have access to most Chase cards. The Chase Sapphire Preferred and Chase Sapphire Reserve are premium travel cards with high annual fees but strong rewards. The Chase Freedom cards have no annual fee. The Chase Business cards (if you're self-employed or own a business) have their own approval rules.
After You're Approved: Getting Your Card and Using It
Once approved, Chase mails your physical card to the address you provided. This usually takes 7 to 10 business days. While you wait, you can often use your card number online or add it to Apple Pay, Google Pay, or Samsung Pay to use it at stores immediately. Chase will email you your card number and CVV (the three-digit security code on the back) within a day or two of approval.
When your physical card arrives, it comes with a PIN (personal identification number) for ATM withdrawals, though you don't need it for regular purchases. Activate the card by calling the number on the back or through the Chase mobile app. Then you're ready to use it.
Your first bill arrives about 30 days after your first purchase. Chase gives you a grace period — usually 21 to 25 days from the statement closing date — to pay without interest charges. If you pay the full balance by the due date, you pay no interest. If you carry a balance, interest charges begin. Most Chase cards have an APR (annual percentage rate) between 16% and 27%, depending on your creditworthiness and the card type.
What to Do If You're Denied
A denial doesn't mean you can never get a Chase card. It means you weren't approved for that particular card at that particular time. Call Chase at 1-800-935-9935 and ask for the specific reason. Common reasons include: credit score below the card's threshold, insufficient credit history, too many recent credit inquiries, or existing debt that's too high relative to your income.
If the reason is a low credit score, you can work on building credit for a few months and reapply. If the reason is too many recent inquiries, wait at least 30 days before applying again. If the reason is insufficient credit history, consider the Chase Secured Credit Card instead — it's designed for this situation.
You can also ask Chase if they'll reconsider based on new information. For example, if you've paid down debt or corrected an error on your credit report since you applied, telling Chase might change the decision. This is called a reconsideration call, and it sometimes works, but there's no may provide.
Frequently Asked Questions
How long does it take to learn about I'm approved?
Most decisions come within seconds or minutes of submitting your application online. Some applications go to pending review, and Chase calls or emails you within 2 to 5 business days with a decision. In rare cases, it can take up to 30 days, but that's unusual.
Do I need a Chase bank account to get a Chase credit card?
No. You can get a Chase credit card without having a Chase checking or savings account. However, having a Chase bank account sometimes makes approval slightly easier, and it lets you see your credit card and bank accounts in one app.
What's the difference between a hard inquiry and a soft inquiry?
A hard inquiry (what Chase does when you apply for a card) shows up on your credit report and can lower your score slightly. A soft inquiry (what happens when you check your own credit or when a company pre-screens you for offers) doesn't show up on your report and doesn't affect your score. Only hard inquiries matter for credit approval decisions.
Can I apply for multiple Chase cards at the same time?
You can, but Chase has rules. You can't get more than one Chase credit card in a 30-day period, and you can't get more than five Chase credit cards in a 24-month period. Applying for multiple cards at once creates multiple hard inquiries, which can lower your score and might trigger fraud checks.
What if my credit score is too low for every Chase card?
The Chase Secured Credit Card has no stated minimum score and is built for people rebuilding credit. If you can't get approved for that either, you might need to wait a few months while you build credit, or look at credit cards from other banks that have lower requirements. Once you've used a secured card responsibly for a year, you'll have an easier time getting approved for unsecured cards.