United Club One-Time Passes expire 12 months from the date you receive them, whether you use them or not

When Chase issues you a United Club One-Time Pass as a credit card benefit, that pass becomes valid immediately and remains valid for exactly one year. The 12-month window starts from the date Chase sends the pass to you, not from the date you activate it or first use it. Once that year ends, the pass disappears from your account and cannot be extended, transferred, or replaced by Chase.

This expiration applies to every pass you receive — whether it comes as a new cardmember benefit, an anniversary benefit, or a promotional offer. The pass does not roll over into the next year, and you cannot bank multiple passes to use later. If you receive a pass in March and do not use it until February of the following year, you will have only a few weeks left before it expires.

Key Takeaways

  • United Club One-Time Passes expire exactly 12 months after Chase sends them to your account, regardless of whether you have used them.
  • The expiration date is fixed and cannot be extended, even if you contact Chase or United directly.
  • Each pass is independent — receiving a new pass does not extend or renew an older pass that is about to expire.
  • You can check your pass expiration date by logging into your Chase account or contacting United Club directly with your membership number.

Where to find your pass expiration date

Chase displays your pass expiration date in your online account under the benefits section, usually labeled "United Club Pass" or "Travel Benefits." Log in to your Chase account, navigate to your card benefits, and look for the travel or lounge section. The expiration date appears next to the pass itself.

You can also contact United Club directly at 1-800-810-2549 and provide your membership number (which appears on your United Club membership card or in your United account). United's representatives can confirm the exact expiration date and tell you whether your pass is still active. This is useful if you received your pass several months ago and want to verify how much time remains.

What happens when your pass expires

Once the 12-month period ends, the pass simply stops working. If you try to use it at a United Club location or through the United app after expiration, the pass will be rejected. United Club staff will not be able to override an expired pass or grant you access based on an expired benefit.

If you hold a Chase card that provides passes as an ongoing benefit (such as an anniversary benefit each year), you will receive a new pass on your next benefit date. That new pass will have its own 12-month expiration window. However, the old expired pass cannot be used to extend or supplement the new one.

Planning ahead to use your pass before it expires

The most straightforward approach is to use your pass during the first 11 months after you receive it, leaving a small buffer. If you travel frequently, schedule a lounge visit before your pass expires. United Club passes work at United Club locations in most major U.S. airports, and some international airports as well.

If you do not travel often or do not plan to visit a United Club lounge before your pass expires, you have lost the benefit — Chase will not refund the card's annual fee or provide a replacement pass. This is why reviewing your pass expiration date when you receive your card statement or benefits notice is worth doing. Set a phone reminder for 11 months after you receive the pass if you want a prompt to use it.

Passes tied to specific card benefits versus promotional offers

Some Chase cards include a United Club pass as a standard annual benefit (for example, the United Club Infinite Card). Other cards offer passes as limited-time promotional bonuses. In both cases, the 12-month expiration rule applies equally. A promotional pass you receive as a sign-up bonus expires 12 months from the date you receive it, just as an anniversary pass does.

If you upgrade or downgrade your Chase card, any passes you have not yet used may be affected. Downgrading to a card that does not include the pass benefit will not extend the life of a pass you already hold, but it also will not cancel it early. The pass will continue to work until its original 12-month expiration date arrives.

Transferring or gifting your pass to someone else

United Club One-Time Passes are tied to your United MileagePlus account and cannot be transferred to another person's account. You cannot give your pass to a family member, friend, or colleague, even if you will not use it yourself. The pass is non-transferable and can only be used by the cardholder whose account it is attached to.

If someone else wants to use a United Club lounge, they would need their own pass or membership. They could purchase a day pass directly from United, or if they hold a may have access to Chase card, they could receive their own pass through that card's benefits.

Frequently Asked Questions

Can I extend my pass if I contact Chase before it expires?

No. Chase does not extend or renew passes under any circumstances. The 12-month expiration is final. If you know you will not use your pass before it expires, you cannot ask Chase to hold it for you or extend the deadline.

What if I receive a new pass before my old one expires?

You will have two separate passes, each with its own expiration date. You can use either one, but they do not combine or extend each other. Once the older pass expires, only the newer one remains active.

Do United Club passes expire if I do not use them?

Yes. The pass expires after 12 months regardless of whether you have used it. Simply holding the pass does not keep it active — the calendar expiration date is what matters.

Can I use my pass on the same day I receive it?

Yes. United Club passes are active immediately upon receipt. You do not need to wait or activate them separately. You can use the pass the same day Chase sends it to your account.

What if my pass expires while I am traveling?

If your pass expires on a date while you are away from home, it will no longer work at the lounge, even if you are in the middle of your trip. Plan your lounge visits to occur before your expiration date, or purchase a day pass from United if you need lounge access after your benefit pass has expired.