Close a card when keeping it costs more than the benefit it provides, or when you need to stop using it for behavioral reasons
The decision to close a credit card is not about whether closing hurts your credit score — it does, temporarily — but whether the damage is worth avoiding the cost or the temptation. If you pay an annual fee and never use the rewards, closing makes sense. If you carry a balance and the card charges interest, closing does not solve that problem; paying down the balance does. If you are trying to stop overspending, closing the card may be the right move even if it costs you points.
The timing and method matter. Closing a card right before you apply for a mortgage or car loan will lower your score at the moment a lender checks it. Closing a card with a balance still on it leaves the debt reporting to credit bureaus as an active account, which damages your score more than closing an empty card. The best time to close is when you have no major credit applications planned in the next six months, the card balance is zero, and you have decided the card no longer serves you.
Key Takeaways
- Close a card when you pay an annual fee but do not use the rewards enough to offset it, or when keeping the card tempts you to overspend.
- Closing a card with a zero balance hurts your credit score less than closing one with a balance, because the debt-to-credit ratio improves.
- Avoid closing cards in the six months before you plan to apply for a mortgage, car loan, or other credit that requires a hard inquiry.
- Closing a card does not erase its history; the account will continue to show on your credit report for seven to ten years as a closed account in good standing.
- Call the card issuer's customer service line to close the account; do not rely on online banking portals, which sometimes do not process closures correctly.
Annual fees that exceed your rewards value
If your card charges an annual fee and you do not earn enough rewards to cover it, closing is the straightforward choice. Add up what you earned in rewards over the past year — cash back, points, or miles — and compare it to the annual fee. If the fee is $95 and you earned $60 in rewards, you lost $35 that year.
Some cards waive the first-year fee, then charge it in year two. If you received a waiver and the fee is about to hit, decide now whether you will use the card enough in the coming year to justify the cost. Many people close cards the month before the annual fee posts, which is a clean exit point. Call the issuer and ask when the fee will post; they can tell you the exact date, and you can time the closure to avoid it.
If you have earned rewards points or miles that have not been redeemed, redeem them before you close the account. Some issuers let you use points after closure, but others do not. Check your card's terms or call customer service to confirm the policy before you close.
Behavioral reasons: stopping overspending or impulse purchases
If you use a card to make purchases you later regret, or if you carry a balance because you spend more than you intend, closing the card may be the right decision even if it costs you rewards or a good credit history on that account. The goal of a credit card is to help you manage money, not to trap you in a cycle of debt and interest charges.
Closing the card removes the temptation to use it. This is different from simply not using the card — a card sitting in a drawer still tempts you if you know the account is open and available. Closing it makes the choice permanent and removes the option to change your mind in a moment of weakness.
If you are closing multiple cards for this reason, space the closures out over several months rather than closing them all at once. Closing several accounts in a short period will drop your credit score more sharply than closing one or two. Spread the closures across three to six months if you can.
How closing a card affects your credit score
Closing a credit card lowers your score in two ways. First, it reduces your total available credit, which raises your credit utilization ratio — the percentage of your credit limit you are using across all cards. If you have $10,000 in total credit limits and $2,000 in balances, your utilization is 20 percent. If you close a card with a $3,000 limit, your total available credit drops to $7,000, and your utilization jumps to 29 percent. Higher utilization hurts your score.
Second, closing an account removes it from your active credit mix. Credit bureaus consider the age and variety of your accounts when calculating your score. Closing an older card hurts more than closing a newer one, because you lose the history that shows you can manage credit responsibly over time.
The damage is temporary. Most people see their score recover within three to six months of closing a card, especially if they keep other accounts open and in good standing. The closed account will continue to appear on your credit report for seven to ten years, showing that you managed it responsibly, which helps your score in the long run.
Timing: when not to close a card
Do not close a card in the six months before you plan to apply for a mortgage, car loan, or other credit that requires a hard inquiry. Lenders pull your credit report on the day you apply, and a lower score at that moment can cost you a better interest rate or disqualify you entirely. A mortgage rate that is 0.5 percent higher because of a closed card can cost you tens of thousands of dollars over the life of the loan.
If you are planning a major credit application, close cards now or wait until after the lender has approved you and the loan has closed. The same rule applies to credit cards themselves — if you are thinking about opening a new card for a sign-up bonus, close old cards after you have received the bonus and the new card is in your wallet, not before.
Avoid closing a card right after you open it. Closing an account within a few months of opening it can signal to credit bureaus that you are shopping for credit or that you are unstable with money. Wait at least six months to a year before closing a new card, even if you decide it is not right for you.
The right way to close a card: call, do not rely on online banking
Call the card issuer's customer service number — the number on the back of your card or on your statement — and ask to close the account. Do not use online banking or the mobile app to close the account, because these systems sometimes fail to process the closure correctly. You may think the account is closed when it is still open, which means the annual fee can still post and the account can still be used.
When you call, have your card number ready and confirm that the account balance is zero before you ask to close it. If there is a balance, ask the representative to transfer it to another card or to set up a payment plan, then close the account after the balance is paid. Ask the representative to confirm the closure in writing — they can email or mail you a confirmation letter. Keep this letter for your records.
Ask the representative when the closure will appear on your credit report. Most closures show up within one to two billing cycles. Ask also whether any pending charges or recurring payments are still attached to the account; if they are, you need to update those payments to a different card before the closure is final.
What happens to your credit history after you close a card
Closing a card does not erase its history. The account will continue to appear on your credit report for seven to ten years, marked as "closed" or "closed by consumer." This is actually good for your credit score in the long run, because it shows that you managed the account responsibly and paid it off.
The closed account will no longer count toward your available credit, so it will not help your utilization ratio. But it will continue to show your payment history, which is the most important factor in your credit score. If you made on-time payments for years, that history stays on your report and continues to help you even after the account is closed.
If you closed the card because you were behind on payments or had a late payment, that negative mark will also stay on your report for seven years from the date of the missed payment. Closing the card does not remove the mark, but it does stop new late payments from being added.
Frequently Asked Questions
Will closing a card hurt my credit score?
Yes, temporarily. Your score will drop because your available credit decreases and your utilization ratio rises. Most people see their score recover within three to six months. The damage is smaller if you close a card with a zero balance than one with a balance still on it.
Can I close a card if I still owe money on it?
You can, but you should not. Closing a card with a balance still on it damages your credit score more than closing an empty card, because the debt continues to report as an active account. Pay off the balance first, then close the account.
What if I close a card and then need to use it again?
Once you close a card, you cannot use it. You can ask the issuer to reopen the account within a short window — usually 30 to 60 days — but after that, the account is closed permanently. If you think you might need the card again, do not close it yet.
Do I need to cut up my card after I close the account?
It is a good idea to cut up the card or shred it so you do not accidentally use it. The account is closed, so the card will not work, but destroying it removes the temptation and the risk that someone else finds it.
How long does it take to close a credit card?
The closure is usually final immediately after you call, but it can take one to two billing cycles for the closure to appear on your credit report. Ask the representative for a confirmation number and keep it with your records until the closure shows up on your report.